Global Farmers Online Privacy Policy
At Global Farmers Online, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services, including accessing our website, purchasing shares in farms, or interacting with us through our mobile applications and other online platforms (collectively, "the Platform").
By using the Platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our services.
1. Information We Collect
We may collect personal information from you when you interact with our platform. This can include the following types of information:
1.1 Personal Identification Information
- Name
- Email Address
- Phone Number
- Postal Address
- Date of Birth
- Payment Information (e.g., credit card details, bank account details)
- Government-issued identification (e.g., driver’s license, passport for verification purposes)
1.2 Non-Personal Identification Information
- IP Address
- Browser Type and Version
- Operating System
- Geolocation Data
- Cookie Data (refer to our Cookie Policy)
- Device Information (such as mobile device information)
1.3 Transaction Information
- Details of your investments (such as shares purchased, earnings, and withdrawal history)
- Payment transaction history (payments made for investments, and payments received from returns on investment)
1.4 Communication Data
- Emails and other forms of communication that you send to us (e.g., customer support requests, feedback).
2. How We Use Your Information
We use the information we collect for several purposes, including:
2.1 Providing and Managing Services
- To process your investments and returns, including sharing farm performance updates and relevant notifications.
- To complete transactions, process payments, and manage withdrawals.
- To respond to your inquiries and provide customer support.
2.2 Personalizing Your Experience
- To customize and improve your experience on the platform, including personalizing content and offers.
2.3 Communications
- To send you important updates about your investments, the status of farms you are involved in, and related services.
- To send promotional and marketing materials (if you have opted into receiving such communications).
2.4 Legal and Regulatory Compliance
- To comply with applicable laws, regulations, and legal requests.
- To monitor, prevent, and detect fraud or illegal activities, and to comply with anti-money laundering (AML) and know your customer (KYC) requirements.
2.5 Improving Our Platform
- To analyze user behavior on the platform in order to improve the services we offer and enhance the user experience.
3. How We Share Your Information
We will not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information under the following circumstances:
3.1 With Service Providers
- We may share your personal information with third-party service providers who help us run the platform, such as payment processors, fraud detection services, and customer support tools. These providers are contractually obligated to use your information only for the services they perform for us.
3.2 With Affiliates
- We may share your information with our affiliated companies for the purpose of managing your investments, ensuring the continuity of services, and for operational purposes.
3.3 With Legal Authorities
- We may disclose your information to comply with legal obligations or requests by government or regulatory authorities. This includes compliance with anti-money laundering (AML) laws, tax reporting requirements, or other legal processes.
3.4 In the Event of a Business Transfer
- If Global Farmers Online is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our site before your personal information becomes subject to a different privacy policy.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption methods (e.g., SSL/TLS) to protect sensitive data during transmission.
However, no method of transmission over the internet or method of electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights with regard to your personal information:
5.1 Access and Correction
- You may request access to the personal information we hold about you and request corrections or updates. To do so, please contact us at invest@globalfarmersonline.com.
5.2 Deletion
- You can request the deletion of your personal information. However, we may retain certain information as required by law, for legal obligations, or for legitimate business purposes.
5.3 Marketing Communications
- You have the option to opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link included in the email. If you wish to opt-out of other forms of marketing (SMS, push notifications, etc.), you can modify your preferences in your account settings.
5.4 Cookies and Tracking Technologies
- You can manage cookies through your browser settings. For more information on how we use cookies, please see our Cookie Policy.
5.5 Data Portability
- If applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format. You can also request that we transmit this data to another data controller.
6. Retention of Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When your data is no longer necessary, we will securely delete or anonymize it.
7. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 18, please contact us at invest@globalfarmersonline.com.
8. International Transfers
Global Farmers Online operates globally, and as such, your information may be transferred, stored, and processed outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than those in your country of residence, including the United States.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes to this policy, we will notify you by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Global Farmers Online
Phone: +44 7429 409346
Email: invest@globalfarmersonline.com